Core Services
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Independent Oversight for the New Era of Regulation.
The CQC has fundamentally shifted how they evaluate care, moving from periodic inspections to a continuous "Single Assessment Framework." In this new landscape, static compliance is no longer enough. You need dynamic, evidence-led oversight that identifies risks before they become regulatory failures.
I provide a rigorous, objective clinical audit designed to mirror the CQC’s current methodology. Drawing on my experience in JCI-accredited hospitals and as a UK Nurse Unit Manager, I perform a deep-dive into your service to verify that your Quality Statements are backed by undeniable evidence.
What is Included:
The 5 Key Question Mapping: A comprehensive review across the Safe, Effective, Caring, Responsive, and Well-Led domains.
Evidence Category Analysis: I evaluate your service through the CQC’s new lens: People’s Experience, Staff Feedback, and Clinical Processes.
The "Truth Gap" Report: A candid, unfiltered document highlighting exactly where your bedside reality differs from your corporate policy.
Actionable Roadmap: Clear, clinical steps to move "Requires Improvement" areas toward "Good" or "Outstanding" outcomes.
Who is this for?
Providers: Seeking a "Mock Inspection" to stress-test their systems.
Managers: Needing a fresh, expert eye to identify blind spots in clinical governance.
Investors/Owners: Requiring an independent quality check on their clinical assets.
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Professional Clinical Representation for Families and Representatives.
Navigating the clinical complexities of the UK care system requires more than intuition; it requires professional seniority. I provide families with a high-level "Clinical Voice," ensuring that a loved one’s care is not merely adequate, but aligns with the highest nursing standards and the CQC’s Single Assessment Framework.
I act as a dedicated, independent expert to bridge the gap between the family and the healthcare provider. By applying the same rigorous scrutiny as a formal audit, I verify that clinical decisions are evidence-based, risks are managed, and the resident’s dignity is protected at the bedside.
What is Included:
Clinical Record & Care Plan Analysis: A deep-dive review of all documentation to ensure the bedside reality matches the recorded care goals.
MDT & Care Review Representation: Professional attendance at Multi-Disciplinary Team meetings to advocate for the resident using the "clinical language" of the providers.
Safety & Compliance Oversight: Focused monitoring of high-risk areas including medication regimes, pressure area care, and nutritional pathways.
Jargon-Free Status Reporting: Regular, clear reporting for the family that identifies clinical red flags and provides evidence-based recommendations for the home management.
Framework Accountability: Ensuring the provider is meeting the CQC’s Quality Statements regarding "Caring" and "Responsive" care.
Who is this for?
Concerned Families: Who feel their clinical concerns are being dismissed or "glossed over" by home management.
Legal Representatives: Requiring an independent clinical professional to monitor care standards for clients under Deputyship or Power of Attorney.
Distance Caregivers: Relatives living outside of Bristol who require a trusted, local RN to provide "expert eyes" on their loved one’s clinical safety.
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Strategic Oversight for Resilient Care Management.
Strong clinical governance is the bedrock of a "Well-Led" service. In the era of the CQC’s Single Assessment Framework, leadership must demonstrate a continuous, proactive approach to quality and safety. I provide high-level consultancy to help care leaders bridge the gap between corporate policy and frontline clinical execution.
Drawing on my experience as an Acting Nurse Unit Manager and my background in JCI-accredited institutions, I help management teams strengthen their oversight, refine their clinical systems, and foster a culture of transparency. I identify the systemic weaknesses that lead to "Requires Improvement" ratings and provide the leadership roadmap to correct them.
What is Included:
Governance Framework Review: An analysis of your current auditing systems and meeting structures to ensure they provide a "Closed-Loop" of safety and learning.
Leadership Coaching & Support: Strategic support for Unit Managers and Clinical Leads to improve their oversight of medication, wound care, and incident reporting.
Root Cause Analysis (RCA) Support: Independent assistance with investigating clinical incidents or safeguarding concerns to ensure robust, evidence-based learning.
Systemic Risk Identification: A deep-dive into the "Well-Led" Quality Statements to ensure your management team is prepared to provide the evidence categories required by the CQC.
Staff Culture & Competency Assessment: Evaluation of staff engagement and clinical competence to ensure that your "Safe" and "Caring" domains are reflected in frontline practice.
Who is this for?
New or Acting Managers: Seeking mentorship and a structured approach to clinical governance during their first 100 days.
Nominated Individuals & Owners: Who require an independent "Quality Assurance" check to ensure their managers have the right systems in place.
Providers in Recovery: Facilities looking to move from a "Requires Improvement" rating to a "Good" or "Outstanding" status.